Residence Inn by Marriott Durango Downtown

-1 star reviewer described a double charge dispute after cancelling, manager cited a non refundable rate the guest says they werent told about -a 2 star flagged staffing shortages across cleaning, front desk & security during their stay, plus poor kitchen lighting -a 4 star still called it well located w/ scenic durango views, said it's popular for ski trips Breakfast is included with the room rate.

block terms come from their group sales desk, the general reddit line is that marriott properties usually need a signed attrition agreement around 90-95% for a guaranteed block. reviews are middling at 4 stars, but recent ones are rough, one guest got double charged after a cancellation and said the manager blamed a non refundable rate that didnt match what they were told when booking. another described getting moved through five different rooms in one stay over hvac noise and construction before finally settling somewhere livable.